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Solvay Bank

Mobile Banking Associate

A reputable financial institution dedicated to providing innovative banking solutions and exceptional customer service. The company emphasizes technological advancement and personalized banking experiences to meet the evolving needs of its clients.

Role Overview:
The Mobile Banking Associate is responsible for delivering high-quality customer service and effectively promoting the bank's products and services. This role involves engaging with clients to understand their financial needs, providing tailored solutions, and ensuring a positive banking experience.

Key Responsibilities:

Client Engagement: Interact with clients to assess their financial needs and recommend appropriate banking products and services.
Product Promotion: Effectively promote and cross-sell the bank's products and services to meet clients' needs and achieve sales targets.
Transaction Processing: Accurately process a variety of financial transactions, ensuring compliance with bank policies and procedures.
Customer Service: Provide exceptional customer service by addressing client inquiries, resolving issues promptly, and maintaining a professional demeanor.
Operational Support: Assist in daily branch operations, including balancing cash drawers, maintaining accurate records, and ensuring a secure banking environment.

Qualifications:

Education: High school diploma or equivalent; additional education in finance or related fields is a plus.
Experience: Previous experience in banking, customer service, or sales is preferred.
Skills: Strong interpersonal and communication skills; ability to build rapport with clients; proficiency with banking software and technology.
Attributes: Detail-oriented, proactive, and capable of working in a team-oriented environment.

Benefits:

Compensation: Competitive salary commensurate with experience.
Health & Wellness: Comprehensive health and dental coverage.
Retirement: Matched 401(k) retirement savings plan.
Professional Development: Opportunities for career advancement and continuous learning.
Work-Life Balance: Supportive environment promoting work-life balance.

The company is an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by law.

If you are a motivated individual with a passion for customer service and a desire to contribute to a community-focused bank, we invite you to apply for the Mobile Banking Associate position. Join us and be part of a team dedicated to excellence and community engagement.

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